Q: What time is check-in?
If you arrive between these hours, just leave your luggage in our CHAT ROOM, and enjoy the garden, the birds and the pool.
If arriving after 7pm please give us a call for late arrival with an estimated time, otherwise we cannot accommodate anything after 7PM. Also early arrivals have to let us know, so we can send access information for early mornings!
Q: What is your cancellation policy?
Please be aware of our very strict 48 hour cancellation policy. Should you wish to cancel, notification must be given by 12pm ACST, 2 days prior to your check in date.
Q: Do you offer tour discounts?
Yes! Check out our Tours page for details or contact us to discuss options.
Q: Do you offer airport transfers?
You can find all the info on how to get to us in our ‘Location’ section or our booking confirmation email :-).
Q: Do you offer luggage storage?
Yes! If you’ve booked a night with us after your tour, we can store your luggage while you’re away.
Q: What is your visitor and noise policy?
We do not allow visitors at any time. We are a QUIET, NO PARTY hostel – keep it clean, keep it quiet, and pay on time.
Q: Is breakfast included?
No – we do offer free tea and coffee in our kitchen. Please help yourself!
Q: Do you have WiFi?
Yes, free and fast wifi! You’ll receive the password at check-in.
If you have any further questions, simply send us a message and our friendly team will get back to you as soon as possible!